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Privacy Policy

At Stella's Flower Shop, your privacy matters deeply to us. We understand the importance of discretion, especially with the nature of the products we offer. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website.

 

1. Information We Collect

When you browse or purchase from Stella's Flower Shop, we may collect:

  • Your name

  • Shipping and billing addresses

  • Contact information (such as your email address or phone number)

  • Payment details (processed securely through trusted payment gateways)

  • Order history and customer preferences

 

2. How We Use Your Information

We only use your information to:

  • Process and deliver your orders

  • Communicate discreetly regarding your purchase

  • Provide customer support

  • Improve your shopping experience

We do not sell, rent, or share your personal data with any third parties for marketing or advertising purposes.

 

3. Discreet Shipping & Communication

Your privacy is our priority.
All products are packaged plainly and securely, with no visible branding or mention of contents. Any communication from us will be handled respectfully and discreetly to protect your privacy.

 

4. Data Security

Our site is hosted on Squarespace, which uses advanced security features including:

  • SSL encryption (HTTPS)

  • Secure servers and data centers

  • PCI-compliant payment processing
    All personal data is stored safely, and we make every effort to prevent unauthorized access.

 

5. Your Consent

By using our website and placing an order, you agree to the collection and use of your information in accordance with this Privacy Policy. We are committed to maintaining a healthy, private, and respectful relationship with our customers.

 

6. Your Rights

You may request to:

  • View or edit your personal information

  • Delete your account or personal data

To do so, please contact us directly at cruzstella297@gmail.com.

 

7. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or website features. Any updates will be posted here with a new "Effective Date."

 

Rest assured:

Your information is safe, secure, and treated with the highest level of confidentiality. At our shop, we value privacy, trust, and discretion.

For any questions or concerns, feel free to contact us at cruzstella297@gmail.com.

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